Leading US based provider
of research databases, e-journals, magazine subscriptions, e-books and
discovery service to libraries
Client Requirements
Efficient
daily delivery of extracted and converted content
from large volumes of magazine and journal
titles received every day from the client. The challenge involved daily
downloading of tens of gigabytes of
data
from FTP location, and saving the files in a specific folder on the basis of email notifications having a
specific subject line.
Streamlining the downloading process
was thus essential in meeting the
client Turn
Around Time SLA
Our Solution
Highly skilled XML conversion team conversant with conversion of various magazine elements and editorial staff with excellent analytical and creative writing skills
Team of 100+ tagging staff trained for TOC creation, full text tagging, image extraction and bibliographic reference tagging
Editorial team of 80+ staff, trained on reading articles and indexing through appropriate search keywords and creating article abstracts as per client guidelines
Dedicated training cell to impart understanding of client rules/updates
Once the Bot identifies the email, it establishesconnection with the FTP using the supplied credentials
In the next step, the Bot downloads the source files to the specified server location on the basis of defined parameters
The Bot then releases an email confirming download status to process owners
As a part of the automation, IDS software engineers have applied protocols which result inerror free procedure
Business Results
IDS Solutions resulted in automation of the email monitoring and downloading
process,
reducing manual intervention and improving efficiency
. This
further enabled meeting the TAT SLA for the client consistently and efficiently